General Guidelines

Customers who are dissatisfied with our services related to Instagram likes, followers, views, or comments can request a full refund within 30 calendar days from the date of purchase. To initiate a refund, please contact our customer support team via email at support@Viraladpro.com.

Non-Refundable Situations

Refunds cannot be issued in the following cases:

• Promotional related services or Free credits.
• Services that have been completely delivered and acknowledged.
• Accounts that have breached our Terms of Service.

Refund Request Process

• To start a refund request, reach out to our customer support with your order number and a comprehensive explanation for your request.
• Our team will evaluate your request and respond within 3-5 business days regarding its approval status.
• If approved, refunds will be processed to your original payment method, typically within 7-10 business days, subject to your bank’s processing times.

Right to Refuse Refunds

Viraladpro retains the right to reject refund requests under the following conditions:

• Any attempts to misuse or take advantage of the refund policy.
• Multiple refund requests from the same customer for identical or different services.
• Non-compliance with the terms and conditions specified in this Refund Policy and other sections of our Terms of Service.

Service-Specific Conditions

Once the ordered Instagram likes, followers, views, or comments are fully delivered and confirmed, these services are not eligible for a refund. If you experience any issues with the delivery or quality of these services, please contact customer support for assistance before the 30-day period concludes.

Inquiries

For any questions regarding this Refund Policy, please reach out to our customer support team at support@Viraladpro.com

By purchasing from Viraladpro, you accept this Refund Policy in its entirety. Viraladpro reserves the right to amend or update this policy at any time without prior notice.

Service Disclaimer

• Viraladpro is not associated with Instagram, Facebook, or any third-party partners of Instagram.
• You alone are responsible for following Instagram’s guidelines and any relevant laws.
• Use Viraladpro at your own risk, as we cannot be held liable for any actions taken or consequences incurred, including the potential banning of your Instagram account.
• We require your Instagram username solely to access necessary information from the Instagram API.
• We do not store, share, or distribute your username to any third parties.
• There is no guarantee regarding the number of followers, likes, or views you will receive. We cannot assure continuous, uninterrupted, or error-free service.
• Customers must ensure their Instagram accounts are set to “public” while using Viraladpro services. Downtime due to changing account settings to “private” will not qualify for reimbursement.
• By purchasing our services, you confirm your understanding and agreement to the terms of your purchase and will not file any fraudulent disputes through your payment provider.
• We reserve the right to change, suspend, or withdraw any part of our service or its content at any time without prior notice or liability.
• It is your responsibility to stay informed about any changes to the Terms.